Terms of Service

Last updated: June 2026

Please read these Terms of Service carefully before using the Your Pura Vida platform.

1. Acceptance of Terms

By accessing or using Your Pura Vida ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Your Pura Vida provides a digital guide and resources related to scouting and relocating to Costa Rica. The Service includes access to written content, downloadable PDF resources, and related materials.

3. Subscriptions and Billing

Access to premium content requires a paid subscription. Subscriptions are offered on a monthly or annual basis, at the price shown for the plan and billing period you select at checkout. By subscribing you agree to pay that fee for the billing period you chose.

Subscriptions renew automatically at the end of each billing period — monthly plans each month, annual plans each year — at the then-current price for your plan, until cancelled. You may cancel at any time through your account settings or by contacting us. Cancelling stops future renewals; it does not shorten the period you have already paid for.

If you change plans mid-period, the change and any resulting charge or credit are handled through our payment processor at the time of the change.

4. One-Time Service Purchases

Separately from subscriptions, we offer one-time purchases of individual services delivered by independent providers in our directory — for example a consultation or a booked call. These are single payments, not subscriptions: they do not renew, and buying one does not create or extend a subscription.

Providers listed in our directory are independent third parties and are not employees or agents of Your Pura Vida. We facilitate introductions, scheduling and payment; the professional services themselves are provided by, and are the responsibility of, the provider. Any advice you receive from a provider is theirs, not ours.

5. Cancellation and Refunds

Subscriptions. We offer a 14-day money-back guarantee: if you cancel within 14 days of starting a new subscription, we will refund that first payment in full — whether you chose monthly or annual billing. To request it, cancel within the 14 days and contact us; refunds are issued to the original payment method.

After the 14-day window you may cancel at any time and will keep access until the end of the billing period you have paid for. We do not provide pro-rated refunds for the unused remainder of a period after that window — this applies to annual plans as well as monthly ones, so an annual subscription cancelled mid-year runs to the end of the year already paid for rather than being refunded in part.

One-time service purchases. A one-time service purchase may be refunded in full if you request it within 14 days of purchase and the service has not yet been delivered or the session has not yet taken place. Once the service has been delivered, it is not refundable. If a provider is unable to deliver a service you have paid for, we will refund it in full.

Refunds apply only to amounts actually paid. Where a refund is issued, any access or booking it paid for ends at the same time.

6. Content and Intellectual Property

All content provided through the Service, including text, images, PDFs, and other materials, is owned by Your Pura Vida and protected by copyright laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

7. Disclaimer

The information provided through Your Pura Vida is for general informational purposes only. We are not legal, financial, or immigration advisors. The content should not be considered professional advice. Always consult with qualified professionals for matters related to immigration, legal requirements, taxes, and other official matters.

8. Limitation of Liability

Your Pura Vida shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service or reliance on information provided through the Service.

9. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify subscribers of any material changes via email. Your continued use of the Service after changes constitutes acceptance of the modified terms.

10. Contact

If you have any questions about these Terms of Service, please contact us at support@yourpuravida.com.